Excel Jewellers  
 

Terms of Business

All details of business terms, prices & descriptions of items offered for sale in this shop are current, subject to change without prior notice & replace any previously advertised details. All items are described to the best of our ability & knowledge.

Our Guarantee

All items advertised on this web site are of original period manufacture unless stated otherwise.
We offer a money back guarantee on all of the goods supplied subject to the terms listed below.

1. Should you have any reason to dispute the description of any item purchased, you should contact us by Email within 7 days of receipt of the goods. The item can then be returned to us, provided that it is in the condition as sent, for a full refund of the purchase price. If a concern is not brought to our attention within this time, it will be considered as being sold.
We regret that return postage costs are not refundable.

2. This refund offer does not apply to any goods purchased in error (including errors in translation of the text of this web site to another language), on the behalf of a third party, nor to goods that have been damaged, disassembled or tampered with after purchase.

3. The responsibility lies with the customer to ensure that any goods ordered are allowed to be imported into your country. If an item has to be returned because it cannot be imported to your country, we can offer other goods to the same value in exchange, less any return postage & import costs incurred by us, but are unable to give a refund.

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